Measuring and Monitoring Your Brand Reputation
Here's a great article from my colleague, Mike Zammuto, on [...]
American Express: what a joke
I accept American Express in my business, as well as [...]
If Kate Middleton Has a Dog and Wants A Gorgeous Dog Collar. . . .
I always love when one of my clients gets some great publicity. My long time client, Alisha Navarro, owner of 2 Hounds Design and Wiggles, Wags & Whiskers, has one of her gorgeous dog collars featured in the holiday gift guide of this week's People Magazine.
How To Lose A Customer in 24 Hours
You prospective customers and clients are unconsciously looking for any [...]
A Complaint With A Happy Ending
It's easy to find companies making a multitude of business [...]
Forest For The Trees
Here's a quick story about how not understanding the long [...]
Mom’s 2 Greatest Business Lessons
My mom's two greatest business lessons benefit every small business owner and entrepreneur.
Credo Success
There's one key thing you need to know to be [...]
Incentives: Powerful Hot Buttons
How can incentives help your business not only survive these [...]
