A two minute video message for you from Anne.

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Working with Anne, I have cut the time from order to shipping by 66%, which has let me focus on customer service and product develop-ment. This has allowed me to grow my business at a 50% rate in the last three months. This is my best year ever and I look forward to continued fast and profitable growth.”
         

Alisha Navarro, Owner

  2 Hounds Design

premium custom dog supplies


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Ordinary Brilliance

It takes ONE MINUTE to read this mini- newsletter on how to use your "ordinary brilliance"

to discover the secrets of solving life & business challenges.
 

The Master Key To Life

 

The more you can get along with and manage your relationships with people, the more successful you will be. The Golden Rule says to treat others as we would like to be treated, but the fact is, not everyone wants to be treated the same way. The next step beyond the Golden Rule is the Platinum Rule, which advises us to treat people as they would like to be treated.

So how do you know how they want to be treated? You need to:

1. Observe their behavior, from a place of curiosity, not judgment.

2. Reflect on why they are behaving the way they are - what is their natural style?

3. Flex toward their style.

Generally speaking, some people seek control and being productive; others seek approval and applause; others seek thoroughness and precision; and others seek acceptance and friendship. When we begin to understand the natural behavioral style of others, we are better able to flex to meet their style and create a much improved outcome.

For example, if you're a really direct, get-to-the-point type of person and your boss is an enthusiastic, talkative, inspiring type of person, it will help your case to spend a few extra minutes upping your friendliness behavior. It's a bit of a stretch to flex, but the rewards will be great. Being able to flex is a crucial skill. The more you can flex, without being inauthentic, the more successful you will be in every area of your life. Getting along with people is your master key to life.

P.S. The Platinum Rule is also the name of an assessment that I use with clients. I'll talk more in another issue of Ordinary Brilliance about the simple but amazingly effective model of the Platinum Rule. You can quickly understand a great deal about anyone you are working with - and how to improve your relationship - simply by observing their behavioral preferences.

 

© 2004 Anne Alexander, all rights reserved in all media

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Anne Alexander
Authentic Alternatives
Business Breakthroughs Coaching

Fort Collins CO

970-672-4946

Contact me here.

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